AI tools and automations, forged for real work.
Forge Lab designs practical AI tools, custom agents and connected automations around the way your business actually works.
How an engagement runs
Three fixed-scope steps. Most clients start at the first and stop wherever the value is clear.
AI Strategy Audit
Two weeks to map opportunities, check feasibility and risk, and agree a 90-day roadmap.
Step 2Custom Agent Build
Four to six weeks to build one production-ready agent around your highest-impact workflow.
Step 3Full-Stack AI Automation
Eight to twelve weeks or more to connect multiple agents and systems under one governed architecture.
What we build
AI Strategy Audit
Review business goals and workflows, identify promising AI use cases and prioritise practical next steps in an implementation roadmap.
Opportunity mapping, risk review, a 90-day roadmap, executive sessions.
Custom AI Agent Development
Plan and build AI assistants or agents around defined business tasks, internal knowledge and operational workflows.
Support triage, internal knowledge assistants, sales research, scheduling.
Workflow Automation & Integration
Map repetitive processes and connect supported tools or systems to reduce manual hand-offs and improve consistency.
Lead routing, invoice intake, report assembly, client onboarding.
Digital Product & Software Solutions
Develop software-enabled tools, customer-facing digital experiences and business workflows to support specific operational needs.
Internal tools, customer-facing experiences and workflow software, scoped individually.
How we handle your data and your risk
AI that touches customers, money, or records needs limits built in from day one.
- Least-privilege accessAgents get only the systems and permissions their workflow needs.
- Human approval where it mattersConsequential actions such as sending, paying, or deleting can require a person's sign-off.
- Every action loggedYou can see what an agent did, what it read, and why.
- Tested before launchWe evaluate against real examples from your workflow and set guardrails for the failures we find.
- Monitored after launchLaunch support covers tuning as real usage shows edge cases.
See it work before you buy.
Each package has a working bot you can try with your own scenario: a strategy interviewer, a front-desk agent that answers from our catalog, and a four-specialist review team.
Try the botsCommon questions
Where do we start?
With the AI Strategy Audit, a two-week engagement that ends in a prioritized roadmap. If you already know the workflow you want to automate, you can go straight to a Custom Agent Build.
How long does a build take?
A Custom Agent Build runs four to six weeks. Full-Stack AI Automation runs eight to twelve weeks or more, depending on how many workflows and systems are connected.
What does it cost?
The AI Strategy Audit starts at $2,500 and the Custom Agent Build at $7,500. Full-Stack AI Automation is scoped individually. Prices can be shown in South African rand on the packages page.
Do we need technical staff?
No. Handover is part of the Custom Agent Build, and the team enablement workshop is available as an add-on so your people can operate the system confidently.
What if AI is not the right answer for us?
The audit is designed to tell you that. If a workflow is a poor fit, the findings say so before you spend on a build.
How fast will you reply?
A Forge Lab strategist follows up on every inquiry within one business day.